Team Stories

PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours, Make everyone’s life better, Invite people to connect and Exceed expectations.


Clara Trefts presents Kaelah Seelinger with a PROMISE Star award for tackling a difficult situation. Yay Kaelah!

The Masterpiece Living Lyceum is an invitation-only conference for Masterpiece Living partners, a place for sharing innovative ideas and non-traditional thought. Aptly named after Aristotle’s Lyceum, which served as early milestones in the development of Western science and philosophy, the. Read More…

It’s no secret that many of the women residing at Someren Glen are mothers, grandmothers, and even great-grandmothers, and much of the focus on Mother’s Day is to celebrate what they did and gave to their children. However, this year. Read More…

April 24, 2017 | Posted in Team Stories | Leave a comment

PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours, Make everyone’s life better, Invite people to connect and Exceed expectations. Tripina Davis, Kenia David, Cathy Lane, Nursing Team This. Read More…

December 5, 2016 | Posted in Team Stories | Leave a comment

PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours, Make everyone’s life better, Invite people to connect and Exceed expectations. Clara Trefts, Lead Concierge This PROMISE Star was written. Read More…

October 31, 2016 | Posted in Team Stories | Leave a comment

PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours, Make everyone’s life better, Invite people to connect and Exceed expectations. Sometimes it takes a Village The Holly Creek residents. Read More…

October 3, 2016 | Posted in Team Stories | Leave a comment

PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours, Make everyone’s life better, Invite people to connect and Exceed expectations.  Beth Corn, Masterpiece Living Coordinator – Someren Glen This. Read More…

September 6, 2016 | Posted in Team Stories | 2 Comments

PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours, Make everyone’s life better, Invite people to connect and Exceed expectations.  Human Resources Team: A team member nominated the Human. Read More…

PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours, Make everyone’s life better, Invite people to connect and Exceed expectations. Life Enrichment Associate – Cassie Strade  It was a quiet. Read More…

PROMISE Stars live out these customer service principles: Personalize interactions, Respect each person, Own each person’s problem as if it’s yours,Make everyone’s life better, Invite people to connect and Exceed expectations. Suzee Reiter-West, Executive Assistant A new couple who recently moved. Read More…

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