FAQ

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Frequently Asked Questions.

ABOUT Someren Glen
What does Someren Glen offer that other communities do not?
When was Someren Glen established?
Who owns and manages Someren Glen?
What is Someren Glen’s Mission Statement?
Is Someren Glen a not-for-profit organization?

LIFE AT Someren Glen
May I customize my home to suit my preferences?
What residency plans are available?
Does Someren Glen allow pets?
Is Someren Glen a smoke-free community?
What kinds of activities does Someren Glen offer?
Do you provide transportation?
Does Someren Glen have an emergency call system?
Do residents have any voice in the community?
Is additional storage space available?
Is parking available near my home?
Does your community offer guest rooms for out-of-town guests?
What is the Eden Alternative?
What is Masterpiece Living?

GENERAL
Do you have someone to help me plan my move?
Is there an age requirement?
How do I become a resident?
What is the next step if I’d like to know more?
What will happen when my health care needs change?
How soon can I move to your community?
Who decides when a resident must move to a different level of care?
Is there a wait-list, and if so, how does it work?
What healthcare services are available?

SERVICES AND CARE
What is Skilled Nursing?
What is Assisted Living?
What is Adult Day Services?
What is Home Care Services?
What is Memory Support?
What is a Retirement Community?
What is Respite Care?

FINANCIAL
How do I know if I can afford Someren Glen?
Do I need long term-care insurance at your community?
Do you accept Medicare?
What is included in the monthly fee?

PAYMENT SOURCES
What is Medicare?
What is Managed Care?
What is Medicaid?
What is PACE?
What is Hospice Care?
What is the Veteran’s Aid & Attendance Pension Program?

 


 

ABOUT Someren Glen

What does Someren Glen offer that other communities do not?
We are local. Our CEO is just down the street and accessible to you. We are not-for-profit. Our focus is on providing you with the best services and care, not meeting stockholder margins. We are faith-based. This is important, because it means you will find a higher standard of conduct, respect and compassion in our community. We are open to all faiths and perspectives and do not require residents and clients to exercise a certain belief, but if you seek spiritual support, you will find it here. We are established. With nearly 40 years of serving seniors, we have a well-established reputation for care and we are financially sound.

When was Someren Glen established?
Someren Glen was established in 1990.

Who owns and manages Someren Glen?
Someren Glen is owned and managed by Christian Living Communities (CLC), a local non-profit 501(c)3 organization. Located in Denver, CLC is a faith-based, not-for-profit organization that has been in operation since 1972. CLC’s board of directors are unpaid volunteers who partner with our executive team to carry out the mission of Christian Living Communities (CLC). Christian Living Communities is part of Christian Living Ventures, a not-for-profit organization representing a family of companies organized to enrich the quality and dignity of life for older adults and their families. Click here to learn more about Christian Living Communities. Click here to see the CLC FAQ page.

What is Someren Glen’s Mission Statement?
Someren Glen shares the mission or our parent organization Christian Living Communities: “Christian Living Communities ministers to senior adults through a continuum of services and care that reflects Christian love, respect and compassion and that enriches the quality and dignity of life for each individual.”

Is Someren Glen a not-for-profit organization?
Yes, Someren Glen is a local non-profit 501(c)3 organization under our parent organization Christian Living Communities.

 

LIFE AT Someren Glen

May I customize my home to suit my preferences?
Our community has guidelines around customizing your new home. Our team member will be happy to work with you within those guidelines to achieve your preferences.

What residency plans are available?
Each community offers different residency plans with different floor plans. Contact us today to find out how we can best serve you.

Does Someren Glen allow pets?
Yes, pets are an essential part of living an enriched life for many people. Someren Glen allows pets that are 30 pounds are less and are appropriate for apartment home living. A small pet deposit is required and residents must be able to care or arrange care for the pet. Certified assistance animals are welcome.

Is Someren Glen smoke-free?
Someren Glen is a health care organization and operates smoke-free buildings. Designated outdoor smoking areas are available.

What kinds of activities does Someren Glen offer?
Our community offers life enrichment programming to cater to wide-ranging interests. If you don’t see what you are interested in, make a suggestion, we’ll try to make it work!

Do you provide transportation?
Yes, we want to do everything we can to keep you active and mobile. In addition to regularly weekly scheduled transportation , you can simply make your transportation reservation with your community’s concierge if you would like to leave the driving to us.

Does Someren Glen have an emergency call system?
Someren Glen has systems and procedures to offer safety and security at every level of service and care. Some of these include: daily in-home check-in system in our residential living apartment homes, QuietCare systems in our assisted living neighborhoods, wander alert systems in our Memory Care, and pull cords in assisted living and skilled neighborhoods.

Do residents have any voice in the community?
Yes, our community has an active and involved resident council. Our assisted living and skilled nursing communities also offer family councils.

Is additional storage space available?
There is storage available at our location. Be sure to ask about it when you call or visit.

Is parking available near my home?
Yes, we have both underground and above-ground parking available. Ask about our different parking options.

Does your community offer guest rooms for out-of-town guests?
Yes, guest suites are available. Invite a loved one or friend to visit you and enjoy a delicious gourmet meal!

What is the Eden Alternative?
Someren Glen is proud to be an Eden Alternative Registered community. The Eden Alternative is a non-profit organization that provides education and support to eliminate conditions that can lead to loneliness, helplessness, and boredom, conditions which are rampant in many long term care settings. By moving away from the traditional institutional model of long term care, we create a community where senior adults live and thrive and direct their own lives.

The Eden Alternative was founded by Dr. William Thomas. Dr. Thomas, a Harvard-educated physician, experienced life in a nursing home as a Medical Director and saw many things that disturbed him. He saw that the institutional practices of nursing homes were causing more suffering for our elders than were their physical ailments and that while nursing homes were treating medical problems, they were doing nothing to cure the painful experiences of loneliness, helplessness and boredom. He began to consider a different kind of world, a place where elders could live in a human habitat with continued opportunities to grow, to learn, and to give back to others and society. Eden Alternative registered communities embrace a never ending journey that nurtures loving deep relationships where people are engaged in a life worth living.

Someren Glen has chosen to become a part of the Eden Alternative registry to honor the hard work that has gone into transforming institutional practices into ones that create a warm, loving community as well as a strong statement of our commitment to continue on this journey.

You will see this commitment throughout our Community. At The Suites at Someren Glen Health Center, you will notice how different we are than other nursing homes. You will see that we are focused on a home like environment and removing institutional “trappings”. Therefore, our nursing team doesn’t wear clinical “scrubs”, we don’t have a clinical nursing station or big medication carts rolling up and down the hallways with residents lined up waiting for their medications. Likewise, you won’t hear overhead paging or the incessant beeping of call lights and alarms, or see residents woken up at 5:00 am for breakfast. Instead, you should experience a calm and quiet environment. You might see a resident having a late breakfast after rising at his or her leisure, residents enjoying a glass of wine in the dining room, the concierge handing out dog biscuits to 4-legged visitors, or team members and residents together celebrating and honoring life’s milestones.
You will also notice the Eden principles in action in the Willows and Aspens Residential Living neighborhoods, in the Assisted Living neighborhoods and throughout our entire operation. We are a “resident-directed” community which is evidenced in the way we approach problem solving, new policy and program development, and even the hiring of new associates. Someren Glen residents serve important roles in search and interview committees for key team members, in committee meetings to develop new programs, and in the day-to-day functioning of the community.

Changing culture through the principles of the Eden Alternative is a never-ending journey. We have a strong foundation for moving forward but there are many more milestones to reach. Residents play a crucial role in this journey. Someren Glen offers regular Eden Alternative educational opportunities. Please contact the Executive Director, the Associate Executive Director or the Director of Community Life to learn more about these opportunities and to get involved. For more information, visit the Eden Alternative website.

What is Masterpiece Living?
Masterpiece Living is a community-wide initiative that challenges the stereotypes associated with aging and encourages residents and team members to take the first steps toward aging successfully. The Masterpiece Living concept is based on a ten-year MacArthur Foundation Study on Aging. This study conclusively-demonstrated that how we age depends more on the lifestyle choices we make than on our genes. Someren Glen made a commitment to each resident by putting these findings into practice. At Someren Glen, we believe that Masterpiece Living means taking advantage of opportunities to stir up your life and to make the most of it.

The Masterpiece Living concept forms the basis for many of our Life Enrichment programs, in which we focus awareness on achieving a well-balanced life comprised of spiritual, intellectual, physical and social components. For more information, visit the Masterpiece Living website.

Someren Glen is proud to have achieved recognition as a certified Center For Successful Aging with Masterpiece Living.

GENERAL

Do you have someone to help me plan my move?
Yes, our community relations team members are happy to assist you with your moving plans. For further assistance, we may refer you to a relocation professional for everything from space planning, preparing for the move and help with selling your home.

Is there an age requirement?

In our residential and assisted living apartment homes, our minimum age requirement is 62. In accordance with federal law, there is no minimum age requirement for skilled nursing residency.

How do I become a resident?

We encourage you to stop by anytime and take a look around. Then complete an application and pay a small fully refundable priority waiting list deposit for the residence of your choice. As soon as your preferred apartment (s) become available our team will contact you and help you every step of the way.

What is the next step if I’d like to know more?

Simply call us at 303.779.5000 or fill out our contact form on this website and we will be happy to schedule a personal visit for you.

What will happen when my health care needs change?

If your health care needs change, our professional care teams will work with you, your physician and family to assess what level of assistance and services will help you live your best life. Since our community offers multiple levels of care, we will assist you in the transition to your needed level of care right in your home community.

How soon can I move to your community?

The answer to this question varies depending on the level of care and services you seek, and your preference for a specific floor plan. Just give us a call… we can tell you what we have available and talk about how we can meet your needs now and in the future.

Who decides when a resident must move to a different level of care?

Our professional care teams work together with you, your family, and your physician  to assess your needs and how we can best be of service to you. Our goal is that you live an enriched, vibrant life with the appropriate level of assistance.

Is there a wait-list, and if so, how does it work?

There may be a wait-list at our community for a specific level of care and services. The list is maintained and based upon a number of factors, including the date a completed application is received, payer source, and our ability to meet the needs of the applicant. Our community relations team does an excellent job of keeping in touch with those who have applied for residency and services. As Someren Glen offers such a diverse range of services, in the community and in programs funded by differing means, we make every effort to treat each interested party according to his or her own unique situation. Someren Glen does not discriminate on the basis of any protected class, and welcomes and enjoys residents and clients from diverse backgrounds.

What healthcare services are available?
Someren Glen offers a continuum of services and care. As a resident of a Someren Glen, you have access to home care services, adult day services, retirement living, assisted living, memory support, rehabilitative services and skilled nursing care. The Someren Glen advantage? It is all available at your home community so your neighbors are still your neighbors.

 

SERVICES AND CARE

What is Skilled Nursing?
Skilled Nursing is a place of residence for people who require routine nursing care and require assistance with daily activities. Residents in a skilled nursing community may also receive physical, occupational, speech and other rehabilitative therapies following an accident, illness or injury. Someren Glen’s skilled nursing suites are certified by Medicare.

What is Assisted Living?
Assisted living provides assistance with activities of daily living; coordination of services by outside health care providers; and monitoring of resident activities to help to ensure their health, safety, and well-being. Assistance may include the administration or supervision of medication and personal care services provided by a trained associates.

What is Adult Day Care?
Normally, adult day care is used to relieve the caregiver of his or her duties for the day, while ensuring that their loved one receives the needed care in a safe, friendly environment. While this is is true, at Someren Glen our primary focus is social interaction for our members. Additionally, we are dedicated to keeping minds stimulated and taking steps to reduce the affects of Alzheimer’s or other forms of dementia.

What is Home Care?
Our Home Care Services program provides the extra help that you or your loved one needs. Each companion is carefully matched with the intent of becoming an extension of your family. Everyone on our Home Care team is bonded, insured and can provide personal care, transportation, light housekeeping, meal preparations, shopping and errand assistance. Visit the Home Care Services website or call today for your free, in-home assessment.

What is Memory Support?
Memory support is care for a loved one with Alzheimer’s or related dementias. Dementia is a general term that describes a group of symptoms such as loss of memory, judgment, language, complex motor skills, and other intellectual functions caused by the permanent damage or destruction of the brain. Unfortunately, there are no known cures for Alzheimer’s or most forms of dementia. However, in our memory support neighborhoods, we implement many innovative technologies and interventions that can decrease the anxieties and difficulties related to dealing with dementia.

What is a Retirement Community?
A retirement community (or active adult community) is a place that provides residential accommodations for older adults. Far different from the traditional “retirement home,” these communities offer wide-ranging services and amenities, activities and events to appeal to various interests, and usually access to health care services.

What is Respite Care?
Respite Care is essentially care for the caregiver. Our Respite Care Service gives you the opportunity to take care of yourself while knowing that your loved one is in safe hands. The length of time can vary from a weekend to a month. During that time, we’ll provide services and activities that are both compassionate and appropriate to the needs of your loved one. Respite can be utilized in your home using our Home Care Services, or in our community as space is available.

 

FINANCIAL

How do I know if I can afford Someren Glen?
Someren Glen offers many different options to accommodate almost every budget. Contact us today to find out how we can best serve you.

Do I need long-term care insurance at your community?
While long-term care insurance would be helpful, it is not required for residency at Someren Glen.

Do you accept Medicare?
Yes, Someren Glen does accept Medicare in our skilled nursing suties. For more information, see our FAQ on Medicare here.

What is included in the monthly fee?
We offer a wide variety of different plans. Contact us today to find out how we can best serve you.

 

PAYMENT SOURCES


What is Medicare?

Medicare is a federally funded medical insurance program for people 65 years old or better. Individuals who have Medicare might qualify for a stay in a skilled nursing community. One must have been hospitalized for at least 3 midnights to qualify for coverage by Medicare in a Medicare-certified skilled nursing community. Someren Glen is certified to provide Medicare-covered skilled nursing services.

A person who is a resident in our community and is hospitalized for three or more nights may qualify to return to the community with Medicare benefits if that person meets certain criteria. Medicare may pay up to 100 days. However, 100 days are not the norm, and they are not guaranteed. Medicare generally pays 100% of the cost for covered services for days 1-20. After that there is a co-pay charged to the resident, which supplemental insurance may or may not pay for qualified individuals.

To qualify under Medicare, the individual must require skilled nursing care, rehab services – such as physical, occupational or speech therapies – or a combination of these. The individual must continue to show improvement for coverage to continue. Once the individual no longer benefits from these services or has reached a plateau, Medicare no longer pays for the care, and the individual is personally responsible for the cost of care.

This is a very brief overview of Medicare coverage. If you have questions, please feel free to talk to our Community Relations team or our rehabilitation department. For more information please call 1-800-633-4227 or visit the Medicare website.

 

What is Managed Care?

A skilled nursing resident may have assigned their Medicare benefits to a Managed Care or Health Maintenance Organization (HMO), such as Kaiser, Secure Horizons or Optum. Someren Glen contracts with Optum and, in certain situations, can make arrangements with Secure Horizons, Kaiser, or other medicare advantage programs for benefits to cover a skilled or rehabilitative stay for a qualified individual.

Optum provides many of the same benefits as Medicare  to qualified individuals with some extra limited benefits related to podiatry, dental, vision and hearing. Evercare coordinates care with the resident’s physician and generally provides an on-site nurse practitioner at least two days per week. The nurse practitioner works with the primary care physician, the skilled nursing team, the resident and his/her family to keep the resident in the community whenever possible, rather than hospitalizing the resident. Optum does not require a hospital stay to make residents eligible for the skilled benefits. For example, if the resident has pneumonia or an other acute illness, Evercare will assess that resident and cover the cost of care during the illness in skilled care.

Benefits of Optum: Nurse Practitioner on site | Does not require prior hospital stay | Acute care or rehab is not disruptive – resident my remain in the community | No co-pay required | Some additional benefits

For Plan & Enrollment information please  contact the Social Services team in your community or call 1.800.905.8671 or visit the Optum website.

 

What is Medicaid?

Medicaid is a cooperative federal/state endeavor to provide health care to needy individuals whose income and resources are insufficient to meet the needs of their nursing home stay. Skilled nursing as well as Adult Day Services are Medicaid certified.

An individual needing Medicaid must file an application with the County Social Services Department and  meet certain requirements. First, they must be in need of long term care as determined by an assessment (called a ULTC100.2) which is completed by the social services department at the community, followed by an evaluation  by a single entry point system to confirm eligibility for the program. It is important to talk to the social worker at your community prior to applying for Medicaid. Please make contact  at least 3 months before the time the Medicaid benefit is needed. Finally, the individual must meet two financial eligibility tests: an income test and an asset test. There are many documents required to determine eligibility.

The amount of assets and monthly income for eligibility is set by the Medicaid program and varies year to year. Additionally, applicants for long-term care Medicaid cannot have transferred assets for less than fair market value within five years of the date of application. If any transfers were made, the applicant may be ineligible for Medicaid benefits for a period of time.

Once an individual is deemed eligible, his/her income must be paid to the community —with the exception of  a “personal needs allowance” (currently $50 per month). This is applicable during the application pending period also. There are different rules when the individual is married and his/her spouse lives at home. The spouse who lives outside the skilled nursing community is allowed to keep some or all of the assets and income—depending on need as determined by the program guidelines.

For more information please call 303.866.2993 or visit the Colorado Department of Healthcare website.

 

What is PACE?

The PACE (Program for All Inclusive Care for the Elderly) program provides subsidy for qualified individuals who are 55 years and older. InnovAge is the local PACE provider. People must qualify financially and medically (similar to Medicaid). InnovAge’s goal is to keep adults 55 and older in the most independent setting as possible. InnovAge focuses on preventative care such as equipping a home with safety devices (shower rails, etc.). They have a broad range of services including meals, personal care, social services, prescription drugs, adult day and in-home services. Hospital or skilled nursing care is also available when needed.

Participants must go to the InnovAge centers and use InnovAge doctors and medical providers. Rehab is also available at their clinics, if needed. Some activities of daily living services are brought to our communities.  However, medical and rehab services are  not. InnovAge provides transportation to their centers.

InnovAge is used primarily in our assisted living communities at Clermont Park, Someren Glen. Christian Living Communities normally accepts InnovAge enrollees if they are residents who have lived in our residential or assisted living communities for a period of time and have exhausted their financial resources. If a resident’s needs change and another level of care is appropriate, InnovAge and the team at Christian Living Communities will help that person make that transition.

For more information, please contact the Social Services team at one of our communities. Alternatively you may contact InnovAge at 303.869.4664 or visit the InnovAge website.

 

What is Hospice Care?

Hospice care is available to eligible individuals who have a limited life expectancy, usually six months or less. Hospice care is primarily a concept of care, not a specific place of care. It emphasizes palliative care, which is the treatment and relief of mental and physical pain without curing the causes.

Hospice care encompasses the “whole person,” using a unique approach that encourages active participation by both the individual being served and his/her family members and caregivers in developing a tailored, personalized plan related to end-of-life decisions. Along with pain control and symptom management, the individual receiving hospice care (and his/her loved ones) is given emotional, psychological, and spiritual support by a team of caring providers (doctors, nurses, home health aides, therapists, clergy/spiritual counselor, social workers and volunteers) in an atmosphere of graciousness and sensitivity.

The choice to enroll in a hospice care program is deeply personal and is dependent on the individual’s physical condition, philosophy of living, spiritual beliefs and the concerns of the family members. When hospice care is needed, the team at Someren Glen (usually the social worker and/or chaplain) works closely with the contracted hospice program (from the options  that the resident and family member has chosen) to provide the best possible end-of-life care for all concerned.

Hospice coverage is available to qualified individuals by Medicare, Medicaid, and by most private insurance providers. For more information, please ask the Social Services team at our community or the Hospice provider.

 

What is the Veteran’s Aid & Attendance Pension Program?

Military veterans and/or surviving spouses may be eligible for benefits that can be used to assist with the costs of care in the home or in an assisted living or skilled nursing community. The Veteran’s Aid and Attendance Pension is tax free and paid directly to the veteran or surviving spouse. Benefits may range from approximately $1,000 to $2,000 per month. The government does not notify veterans that they may be entitled to these benefits, so many eligible senior veterans are unaware of this pension.

Veterans must be at least 65 years old or be permanently disabled and meet eligibility requirements to qualify. Income, asset and medical eligibility requirements must also be met. Basic eligibility is comprised of three requirements:

  • The claimant must be a veteran, or the spouse of a veteran. This includes Reservists and those in the National Guard under certain conditions.
  • The veteran must have been discharged under a condition other than that of dishonorable.
  • The veteran must have served at least 90 days of active duty, with at least one day served during a time of war (although the veteran need not have been in a combat zone).

For more information on eligibility, please visit the Benefits CheckUp website. A professional familiar with this benefit can assist veterans in determining eligibility and help with the application process. The Social Services or Community Relations team at your community can provide you with names of professional resources to help you. For more information you can also visit the VA Benefits website.

 

 

SG Warm and Welcome